Shipping

DELIVERY TIME FRAME

Klang Valley Area: within 5 working days subject to stock availability

Penang Area: within 5 working days subject to stock availability

Others Area: Coming Soon

TRACKING DELIVERY

Tracking number will be provided by selected service provider in the order status section. If customer haven’t received the ordered item after the delivery time frame, kindly please contact us for further assistance.

DELIVERY CHARGES

10km from Eco Orion Sdn. Bhd. office (RM22.00 – RM40.00), >11km (RM3.00/km)

Cancellation

  1. For cancellation within 2 days, we reserve the rights to charge up to 10% of total ordered amount as of cancellation processing.
  2. No cancellation is allowed after delivery tracking number was available.

Returned

  1. Items that identify to be manufacturing defect would allow for one-to-one replacement within 7 days from delivery date.
  2. Refund or exchange was not allowed
  3. Customer would require arranging to return the defect goods to below address:Eco Orion Sdn. Bhd.
    28, Jalan TP 3/2, Sime UEP Industrial Park, 47600 Subang Jaya, Selangor.